Support

Need help with Ode?

Start here.

Is my data private?

Yes. Ode stores everything on your device only, encrypted. Nothing is ever sent anywhere. See our Privacy Policy for full detail.

How do I cancel my subscription?

Subscriptions are managed through Apple, not through Ode directly. Go to your device's Settings app, tap your name at the top, tap Subscriptions, find Ode, and cancel there.

I think Ode's cycle prediction is wrong. What do I do?

Ode learns from the actual dates you confirm, and gets more accurate the more cycles you log. If a period starts on a different day than predicted, use "Correct period start date" on the Today card to recalibrate.

I lost my data or uninstalled the app.

Because Ode never stores data outside your device, there is no remote backup to restore from. If you've deleted the app, that data cannot be recovered. We're sorry — this is a direct tradeoff of the app's privacy-first design.

Is Ode a medical app?

No. Ode provides general educational information about menstrual cycles. It is not a substitute for advice from a qualified healthcare professional.


Still need help?

Email us at hello@odewellbeing.com and we'll get back to you as soon as we can.